RESTORATIVE COACHING

Builds Healthier, More Connected Workplaces

Begin Your Restorative Path

Restorative coaching
shows you the next right step

Are You Dealing With Workplace conflict? We’ll Help You Fix That

Our mission is simple: to help people feel respected, supported, and confident at work. And it all starts with learning how to understand each other.
• We help leaders become more confident, inclusive, and effective
• We strengthen workplace relationships so people actually enjoy working together
• We offer coaching and training that fit modern teams and real-life challenges

Begin Your Restorative Path
So, Why Restorative Coaching?

Restorative Coaching teaches you how to handle workplace issues without blame, drama, or tension. It helps your team understand each other and rebuild trust during times of conflict.
• Identifies the root causes behind workplace conflict or harm
• Helps repair trust through dialogue
• Creates a healthier, more respectful workplace for everyone

Begin Your Restorative Path
When Should You Use Restorative Coaching?

You don’t need a “big problem” to use Restorative Coaching. It’s useful anytime people are struggling to work well together or when you want to prevent issues before they escalate. Here are some real-world examples that require restorative coaching:
• When trust has been broken and needs to be rebuilt
• When conversations keep turning into conflict
• When your team avoids difficult discussions

Begin Your Restorative Path
How Does Restorative Coaching Work?

We use a simple process that helps people take responsibility, communicate honestly, and create clear, sustainable agreements.  
• One-on-one coaching to build self-awareness and clarity
• Group conversations that strengthen communication and teamwork
• Follow-up coaching to sustain progress

Begin Your Restorative Path

Upcoming Training Events

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Meet the CEO + Founder

I help leaders apply the principles of the Integrated Restorative Coaching Model Process (IRCM) in their day-to-day leadership to create and sustain diverse, psychologically safe, and healthy workplaces.

I am a passionate advocate for harnessing human potential. As the founder and principal of Ultimate Potentials Corporation, I bring over two decades of experience in health, leadership, learning and development, and social justice. My work is dedicated to helping leaders use restorative coaching processes to create workplaces where everyone can thrive.

With a background as a Human Ecologist, Certified Workplace Psychological Health & Safety Advisor, a Professional Certified Coach with the International Coaching Federation (ICF), a Master of Public Health from the University of Manitoba, and various certifications in diversity, equity, and inclusion and adult learning, I am equipped to guide leaders in transforming their organizations to achieve their goals.

Testimonials

Sangeetha Nair, Director, Career Trek

“Phyllis helped me navigate a very stressful staff situation with clarity and confidence. Her guidance showed me how to respond calmly and compassionately, and the issue was resolved without lingering tension. I’m grateful for her support, it truly made a difference.”
Allison Kirkland, Director

“It’s always a pleasure working with Phyllis. She customizes her training to support the kind of inclusive, respectful culture leaders want to build. Her work reminds us that effective leadership is learned through intention, practice, and real commitment.”
Rhonda Taylor

It is always such a pleasure and an honour to be in a room with you. The Space you create for us to have conversations, to learn, and to grow is always extremely valuable!

Questions? We’re here to help.

Face workplace challenges head-on by reconnecting with your core values. Join us in building stronger, more cohesive environments.

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